FAQs

If you paid by credit card your refund will be processed the following business day, after we receive your return. Once the refund has been initiated the refund will take up to 5 business days from the time you receive the receipt indicating the request has been made to refund your card. If you paid by Cash on Delivery once we receive the items back, we will re-issue you a money order in your name for the amount paid minus shipping and handling costs.  If you paid by Bitcoin we will refund you the amount minus shipping costs, if the item was shipped, if not then a full refund will be issued.

In order to refund a bitcoin purchase we must return the funds to a bitcoin wallet, we cannot issue refund in other methods. Please provide us with your bitcoin wallet address and a refund will be issued.

No, refunds can only be returned to the original method you used to make your purchase.

Yes, in order to fulfill a request for a refund you will need to send the product unused and sealed back to us. Send the product back to our company address listed on our contact page. Include a note with your order number and name, be sure to get a tracking number for your return. Email us the return tracking so we can keep track of it.

A refund may take up to 7 business days depending on the processing company policies, and the policies of the corresponding banks the customer uses.

Payments made through Cashapp, paypal, or BitCoin can be refunded within 3 business days upon completion of the investigation.

Items considered for refund must be returned to Raba Psychedelic in the original packaging unopened. We cannot accept partially used product due to hygiene issue. To qualify for a refund, items must be returned within 30 days from the time you received your package. Raba Psychedelic reserves the right to deny refunds for items that are received in an unacceptable condition. Return postage costs are the customers responsibility.

Raba Psychedelic reserves the right no to refund costs we cannot recover. If we shipped your order we will not refund any postage or handling costs, only product costs will be refunded.

Any additional questions can be submitted via the form on the contact page of this site or you can contact our live agents via chat on the site. Most questions will get a response within 72 hours.

Have an unanswered question?